In order to reduce the cost for our customers, we usually write 20% of the total order value on the invoice automatically for all the orders.

And we can also put the goods value and product description as per you request on the shipping invoice for customs clearance.

Second, please make a note for the declared value and description for goods in the correlative comments boxes when you place orders.

Third, tickets can also be sent to inform us about your requirements. Submit a ticket

If there is any problem, we will contact with you later.

Shipping cost depends on the weight and dimensions as well as shipping method chosen. Due to the high price of shipping cost, we suggest you purchase the items in one order. In that case, the shipping cost could be minimized. If you can wait a little longer, please choose the standard shipping method, it will be much cheaper than using express shipping.

We have reputable partner who can deliver the goods to the worldwide.
These include DHL, UPS, EMS, and TNT etc. which are door to door. We also can ship by air freight or ocean shipping to your local airport or seaport.

Kindly please note the total shipping cost is calculated after you check-out your shopping cart from our online store. We will double check the shipping cost for our customer after we check the order.

About the shipping cost, you can check it under the shopping cart . You can compare all shipping cost here, and then choose a best way for your orders!

If in case you cannot find your country from our list, please submit a ticket from below link:
http://www.pearlsatpearls.com/index.php?main_page=contact_us

Once your order is shipped out, our system will inform you the tracking No. by email,  so that you can trace your order on the revelent website.
But kindly please note Shipments via DHL, UPS, FEDEX and EMS can be tracked, while shipment via airfreight, Mail Post, ocean shipping etc cannot be tracked online

Please note that all import taxes / duties are the buyer’s responsibility. Pearls AT Pearls Jewelry has no responsibility for customs costs incurred.

Actually, many countries even do not charge import duties on private items, samples, and goods below a certain stated value. But you may find that you have to pay taxes when goods you’ve ordered from our country.

Obviously you will want this to be as low as possible, sorry Pearls AT Pearls Jewelry can’t give you advice or information about tax rates and customs charges in your country.

So please figure out the regulations in your own country before ordering from Gets.com or Beads.us. In most countries the actual origin of the goods (China) is not important; only the declared value of the goods and declared contents are relevant.

If you are fimilar with the tax regulations in your country, and you believe there are ways for you to minimize the taxes you have to pay (or eliminate the taxes altogether), we are more than happy to follow your instructions regarding labeling, packing, declarations, invoices, etc. Just tell us what you need and we will try  the best to help.

If the items are detained by customs after the ship left the seller’s country, then the buyer is responsible for clearance of the detained items.

But Pearls AT Pearls Jewelry would like to try our best to contact our shipping agency to help for the custom clearance.

In order to reduce shipping cost for customers, we  chosed Registered Air Mail . The introduction of the shipping methods is as below:

Air Mail: This delivery method is special postal service offered by  postal administrations of  countries and regions in the world where Ail Mail items enjoy the preferential treatment of the Post, Customs and airline companies.

It is suitable for small parcel which is less than 2kgs, and  the goods is not needed very urgently, but with cheap freight.

The delivery time depends on the processing speed of the custom in different countries,usually 15-60 days:

If you want to use an agent for your order, which will be definately ok.  the agent can pick up the goods from our company. besides, we can also send the items to your agent, you need to give us the detailed inforamtion about address, contact phone number etc, and the shipping fee to your agent should be shouldered by you.

Open land transportation from China to Russia.

(cheapest and safest method)

* Minimum 10kg is enough to use this service.

* The fee includes transportation to Moscow market Lublin, import clearance and import tax, if the client wants to send the goods to another city then you should pay the delivery fee from Moscow to your city yourself.

* Excludes insurance fee, charge & discharge the charge stored in a designated market.

* Delivery is only large cities in each destination. For example, Ufa and Kazan in Bashkortostan. If you have special requirements, please contact us before placing an order.

Important note:

1. Delivery can be traced, please contact our service department for details.
2. The arrival time will be informed in advance, the goods must be picked up the same day, or an additional charge will occur as storage, unloading charges
3. When choosing land and the final destination is Moscow, we take no more than 40% balance paid our agent in Moscow. Goods will only be released after payment is made.
4. If the goods have not been received 45- 55days after delivery, it will be regarded as a loss.
5. To ensure safe delivery, insurance must be taken. If lost or damaged, you will get full compensation to the sum insured. If there is no insurance, no more than $ 10 / KG will be compensated.

Once your goods are shipped out, we will send the shipping documents (B/L and invoice) to you. The shipping company will contact you once the goods arrive your destination port, then you can pick up the goods from the port with the shipping documents, but you need to do the custom clearance. Each country has different custom policy, you also need to pay some extra fee that depends on each country’s rules. you can contact your local custom or agent for detail, you can also find an agent to do the custom and pick up the goods for you.

The volumetric weight of your order may happens when the volume of the order is larger than the order weight, which is a kind of calculation that reflects the density of a package. The volumetric or dimensional weight is calculated and compared with the actual weight of the shipment to ascertain which ia greater, the higher weight is used to calculate the shipment cost.

The volumetric weight is used onl for express methods: DHL, UPS and FedEX.

we use The formula to calculate the volumetric weight of your shipment as follows:

Length*width*height/6000=Volumetric Weight