分类目录归档:New Customers

New Customers’ FAQ

Why I can not order one piece for some item in your store?

Although we are wholesaler ,there are thousand kinds of pearls in our store ,it is impossible for us to keep each kind in stock .For pearls in stock ,you can order one item ,for pearls not in stock ,we need to get from the factory after our customers place order,it will only take about 2-3  days .

However ,if you can order more than $200,there will be no minimum order ,please get in touch with our sales to make invoice for you .

How do I register& Log in

If you never ordered from us before, you will need to establish a new account.

Here are some specific instructions to help you make an order from Gets:

1- Register with PearlsATPearls.com for free.

Click the button Sign In right at the top of PearlsATPearls.com and get to the page of registration:

Enter the required information and click button “Create New Account” to finish the register.


2-Log in your PearlsATPearLs.com account.

Click the button Sign In right at the top of PearlsATPearls.com and enter your email and password to get into the guests page.

Our Store

Pearls AT Pearls Jewelry was established in 2000, a professional manufacturer which is especially producing various kinds of  Natural Pearl Strands,Natural Loose Pearls , Natural Coral Jewelry,Jewelry Findings  etc., and dealing in full set of finished jewelry product (Necklaces , Earrings ,Pendants , Bracelets  etc ) export business.

As a professional Pearls  and Beads  company, our factory owns 6 different production departments, 150 professional technicians and 1800 employees at present. We can, therefore, guarantee to provide our customers with competitive prices, prompt delivery and different products.

With the development of more than ten years, we have established three branch offices and two on-line shopping websites: www.PearlATPearls.com  and www.Aliexpress.com/store/1490243 , which will be suitable to wholesales customers and retailer customers separately.  At present, our customers are from all over the world, we have the ability to supply different products according to different market request, no matter where are you, we can provide the products as you request at unbeatable prices.

With years of experience, computerized equipment and strict quality control, each departments promise to:

²  Accounting Department—-Offer our customers the lowest Pearls and Beads wholesale price;

²  Shipment Department—-Deliver goods to customers all over the world with speed and lowest freight;

²  Quality Inspection Department—-Ensure the excellent quality of our products;

²  Factory and Purchasing Department—-Help you find all kinds of satisfying products in China;

²  Technology Department and Financial department—Streamline the buying and paying process;

²  Customer Service Department—-Provide timely customer support on all working days;

Pearls AT Pearls Jewelry is still growing, we hope to get more customers support, and we will keep to improve our service. Customers’ satisfaction is the only aim of our service. To develop with customers together will be our biggest desire.  We will be your best choice of pearls and beads supplier in China.

How to contact us

Welcome to contact with us using the following ways:

²  Submit a ticket to Customer Support System (recommended)

²  On line service: Live Help (Start Chat)

²  Email: sales@PearlsATPearls.com

²  Skype: Greatpearls

²  Phone: 86-18931688048

²  Fax: 86-18931688048

²  Address:Rm.202,Unit 5,bldg 6, Fuzeyuyuan,Xinggong Street,Yanjiao Economic and Development Zone,Beijing, China

Service hour of online service and telephone:

8:30 -17:30 (GMT +08:00) Beijing ,China Monday to Friday

8:30 -11:00 (GMT +08:00) Beijing ,China on Saturday

Our customer service team will reply you at  the earliest time.